You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hi, I would like to make a reservation via the online form for 26 september, for two relaxing massages, however, when I fill out in the section ‘ preferred time: 14.30 AM, it does not work, it keeps coming back, also if I try other times. I cannot reach anybody by phone, there is no answer. Please let me know how to fill this out on the form,
regards, Renee van der Laan
Dear Renee,
thank you for contacting us.
I assume the problem is the preferred time, in your case it should be 14.30 pm (or 02.30pm) and not am.
There are still available massage time slots for your preferred date, please try again on:
https://szechenyibath.com/szechenyi-bath-aroma-massage/
Hope I could be of help.
Enjoy your Szechenyi Baths visit while being in Budapest.
Hello, I plan on visiting the baths this upcoming october, would it be more recommended to purchase the tickets online, or would we be able to purchase them at the doors the day of?
Thank you
Dear Felipe,
By purchasing the Fast Track Entry to Szechenyi Spa & Thermal Baths you not only skip the hassle of having to wait for getting into the baths, but you will also ensure entering the baths via our private entrance at the Help Desk with officials speaking high level English.
Of course, you can buy the Bath Tickets at the cashiers, in Hungarian Forint your bath entry is the same price as the online ticket.
Please let us know if you need any more help with your booking.
That was very helpful, thank you, one last question, If I were to purchase the tickets online and then realize I would not be able to go, Would I be able to get a refund?
Dear Felipe,
yes, if you cannot visit Szechenyi Baths, you can ask for a full refund, or if you can make it in another day, the date can be changed on your eTicket. In both cases please contact us directly on info@szechenyispabaths.com.
Hi
Im visiting in november.. I already hold a visitor ticket, but I’m not sure what it includes; concerning towels, robes, lockers? I would like to make the bookings before we travel.
And how does is work with treatments and massage, when i have the visitor ticket?
Kind regards
Michelle
Hello from Greece! My question is simple! Can i rent/buy ONLY flip flops inside the area of baths in case i already have swimwear and towel?
Thank you!
Dear Manos,
Slippers can be bought in the entrance hall shop for HUF 3,000.
Have a lovely time in the Baths!
Hallo
We a two friends and we will be in Bufapest tonight cca about 20.00 oclock.
Id like to ask, when is possible the last entrance to the pool tonigh.
Thank you beforehand for answer.
Miroslav Garaj
hi,
we are 3-4 couples checking about the spa party on the 30dec.
what does the Single Xpress: €65 with Fast Track Entry includes?
Hi Yves,
The Single Xpress Sparty Ticket includes the following:
– party from 10.30 pm to 3.00 am
– use of 2 thermal pools
– fast track check-in
– laser show
– live Dj
– special effects for the Winter Cinetrip Party