You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
We are a group of 23 people going to Budapest in May. We’d like to take part to the party, but we have some questions about the different types of tickets we checked on your website:
1. What is included in “Online Single” ticket? What is the difference between “ONLINE SINGLE – early bird” and “ONLINE SINGLE”?
2. If we buy “SINGLE EXPRESS” tickets, can we buy more drinks after we’ll have used the 2 coupons?
3. What is included in the “GROUP TICKET”? Is any drink coupons included?
4. How much are extra drinks not included in the ticket?
Dear Chrishan,
thank you for your inquiry. You can reserve your bath party tickets on the website, and learn about all important sparty details, including bath location (Szechenyi Baths or Lukacs Baths) here: szechenyispabaths.com/sparties
Payment is via paylogic payment service, where you first need to register. When you click on the date that you choose, you will be redirected to paylogic. All tickets and packages sold here are for the party. Xpress tickets include fast track entry. Package inclusions are listed under the package name.
Please note that party tickets are only valid when the party starts in the evening, not valid for daytime bath use. (Bath tickets on the other hand are valid for day time bathing from 6 am to 10 pm.)
Ticket packages:
* Early Bird – €35/1 person, limited edition, including single entry from 10.30 pm to 3 am & Locker (lockers are subject to availability
* Party Ticket (Regular) – €40/1 person, including single entry from 10.30 pm to 3 am & Locker (lockers are subject to availability)
* Fast Track Single Party Ticket + Drinks – €60/1 person, including single skip the line entry from 10.30 pm to 3 am & Locker (lockers are subject to availability), 2 Drink Coupons (1 coupon equals 2 Beers or 1 Cocktail)
* Group Discount Ticket: 1 free ticket after every batch of 10 tickets from 10.30 pm to 3 am, €36.5/person. If you need a booking for a group of 23, you will need to buy two 10+1 group tickets, and 1 regular party entries.
* Double Ticket (Duo Tickets) – €90/2 persons, the price for €45 per person includes Standard Party Ticket (no fast track) for each from 10.30 pm to 3 am, lockers (for storage), 4 drink coupons
* Double Fast Track Party Ticket (Duo Xpress) – €140/2 persons, the price for €70 per person includes Fast Track Party Ticket (Xpress) for each, from 10.30 pm to 3 am, skip the line & Cabin (private changing cubicle), 4 drink coupons, 2 Towels, 2 Sparty Tote Bags (empty)
* Trio Fast Track Party Ticket – €120/3 persons, the price for €40 per person includes Fast Track Party Ticket (Single Xpress) for each from 10.30 pm to 3 am, skip the line & locker (for storage)
* Trio Fast Track Extra Party Ticket – €160/3 persons, the price for €53.4 per person includes Fast Track Party Ticket (Single Xpress) for each from 10.30 pm to 3 am, skip the line & Cabin (private changing cubicle), 6 drink coupons
* Luxury Fast Track Party Ticket – €160, the price includes Fast Track Party Ticket (Single Xpress) for 1 person from 10.30 pm to 3 am, skip the line & Cabin (private changing cubicle), 1 Bath Robe with Hood (with Sparty logo), 1 Bath Towel (with Sparty logo), 1 pair of Flip flops, 2 drink coupons, 1 Sparty Tote Bag (empty)
Unfortunately, we cannot reserve you sparty tickets just via email, only pre-paid tickets are confirmed.
About purchasing drinks:
For local payment at the party, you will be using the so called “Metapay” plastic card, which is the only way to pay at the bars during the party. It is valid at every purchase point throughout the Bath Party, but the balance in NOT TRANSFERABLE from event to event. The balance of the cards can be topped up at TOP UP POINTS at the Party, with the amount desired (at first a minimum of 6.000 HUF and a maximum of 240.000 HUF at one go). There is a deposit of 2.000 HUF for each card + string. The string can be used as a necklace or a bracelet. After ordering, please, check the amount displayed on the screen of the card reader, and if correct, just tap your card (You even have the choice to give a tip with the card!). The remaining balance can be reimbursed in cash at top up points, any time during the party. Please note and warn all your party goers: You can claim your money back at the closing of the party at the latest. There is no reclaim after the party.
Please note that the min. party age is 18 years old (also the age of legal alcohol consumption).
We are sending the above information via e-mail as well. Please, let us know, if we can be any further help with your booking.
Have a great time at the Party.
For Trio Fast Track Extra Party Ticket 6 drink coupons is per head or for all 3. What is significance of fast track?
Dear Amster,
Trio Fast Track Extra Party Ticket – €160/3 persons, the price for €53.4 per person includes Fast Track Party Ticket (Single Xpress) for each from 10.30 pm to 3 am, skip the line & Cabin (private changing cubicle), 6 drink coupons for all 3. There is a separate check in for party guests with fast track tickets, so you don’t need to join the queue.
Have fun at the party!
Hi – we just spoke on the phone. Please can we book fast track tickets and private cabins next to each other for Saturday 2nd July at 3-4pm for 17 people?
Thanks
Hello Kathryn,
thank you for contacting us. We have sent you a response in e-mail regarding your group booking.
Unfortunately, we cannot guarantee private cabins that are next to each other, as these are randomly allocated by a computer program.
Hope it is understandable.
I will land in Budapest at 2pm and am staying near the Parliament. Do you think it is possible to visit the baths by 6pm on the same day?
In case we are slightly delayed (max half hour), can we still visit just the outdoor pools?
Dear Sujaya,
yes, you can buy an afternoon ticket, which is valid from 5 pm till closing time (usually outdoor pools close at 10 pm, unless there is an unforeseen reason to close the Baths earlier).
Have a great time in Budapest!
Hello Sofi,
I have just sent you an email to your email account.
Waiting for your kind reply.
It’s waste of money for exe if you want get in big swimming pool you need a cap Which you will have to pay again many others it’s better to enjoy sights And if you planning to come better to give money or buy food for someone who needed
Dear Jass,
thank you for your time and your valuable feedback.
Swim caps are mandatory in the swimming pool, but not in the other 17 pools of Szechenyi.
It may happen that there are queues waiting for the rental services, as the average number of the daily visitors in Szechenyi Baths is about 1,000-3,000.
We are sorry if Szechenyi Baths did not meet your expectations this time, we hope you will visit this world famous building in the near future again.