Contact Szechenyi Baths

You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com

Szechenyi Baths and Pool - photo by Vlasta Juricek
Szechenyi Baths and Pool – photo by Vlasta Juricek

Email
info [at] szechenyibath [dot] com

The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.

Phone numbers / SzechenyiBath.com:

Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.

Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)

  • Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
  • Phone: (as detailed in your ticket confirmation) )  – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
  • Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
  • Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas

Baths Budapest official website email contact Customer Complaints Overcharge

Media Inquiries Szechenyi Baths:

For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address

Baths Budapest official website email contact Press Media Inquiries
Lost and Found or Complaints 

For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.

Baths Budapest official website email contact Customer Complaints Overcharge

You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.

Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.

Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.

The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)

Official website of Szechenyi Gyogyfurdo in Hungarian.

You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com

Szechenyi Spa Baths on Budapest Tourist Map

Szechenyi Spa Baths on Budapest Tourist Map
Szechenyi Spa Baths on Budapest Tourist Map

Disclaimer

Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.

Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:

  • 24 hour Cancellation Policy
  • Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
  • Flexible Transfer to another Guest (change of name)
  • Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
  • Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
  • Optional Insurance for cancellation within 24 hours
  • Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
  • Correction of potential typos in email addresses (limited to email address typos our system flags)

We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.

Contact info at szechenyibath dot com.

593 comments

  1. ANTONIO BREOGAN MOSTEIRO ROCA

    hello! buy official tickets today in the name of Antonio Breogan Mosteiro Roca with the email s…..@…l.com
    I accidentally deleted the email, can you resend it to me?

    • SzechenyiBath.com

      Dear Antonio,
      Thank you for contacting us.
      We have send you an email with more details.
      Have a lovely time at Szechenyi Bath!

  2. Hi is it possible to swim with a hasema?
    Best regards, Eda

    • SzechenyiBath.com

      Dear Eda,
      Thank you for contacting us.
      We have sent you an email with more details.
      Hope we can welcome you at Szechenyi Bath!

  3. Stefan Prisacariu

    Hello,
    I searched on your website but I can’t find the opening hours for this year New Years Eve (31’st of December and 1’st of January).
    And also, there will be a party? If so, where can I find a price list?

    Thanks!

  4. Daniele Evangelista

    Subject: Inquiry About Disability Discounts

    Dear Team,

    I hope this message finds you well.

    I am planning to visit your thermal baths and would like to inquire about any discounts or special rates available for individuals with disabilities. Additionally, could you please inform me if there are any discounts or benefits for an accompanying person?

    Thank you very much for your assistance.

    Best regards,
    Daniele

    • Dear Daniele,
      Thank you for contacting us.
      Unfortunately, there is no special discount for visitors with disabilities and their carers (nor for senior citizens, students or children) in Szechenyi Baths.
      All tickets are standard adult rates, or the more expensive fast track (skip the line) entries, which are typically sold out in advance.
      We have sent you an email with more details.
      Have a nice time in Hungary.

  5. Hi,

    I am planning a visit to Budapest for January 2-6. I am just checking that the baths will be open during this period as it is unavailable to book at the moment.
    Kind regards
    Louise

    • Dear Louise,
      Thank you for your enquiry.
      The Bathhouse will be open during the festive period and New Year’s.
      We have sent you an email with further details.
      Have a wonderful winter holiday in Budapest!

  6. Missing Ticket Confirmation Email

    Dear Support Team,

    I recently booked and paid for two tickets using my email address (ivanovamilena1997@gmail.com). Although I received an SMS confirmation that the payment was successful, I have not yet received an email confirming my ticket purchase.

    I completed the booking approximately 10 minutes ago and am concerned about not receiving the confirmation. Could you please check the status of my booking and resend the confirmation email?

    Thank you for your assistance.

    Best regards,
    Milena Ivanova

    • Dear Milena,
      Thank you for your booking.
      I would like to confirm that we have received your reservation in the automated confirmation email has been sent to your given email address.
      Now we have resent a confirmation email to your corrected email address, please check your spam folder too.
      Have a nice time at Szechenyi Bath!

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