Contact Szechenyi Baths

You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com

Szechenyi Baths and Pool - photo by Vlasta Juricek
Szechenyi Baths and Pool – photo by Vlasta Juricek

Email
info [at] szechenyibath [dot] com

The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.

Phone numbers / SzechenyiBath.com:

Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.

Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)

  • Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
  • Phone: (as detailed in your ticket confirmation) )  – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
  • Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
  • Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas

Baths Budapest official website email contact Customer Complaints Overcharge

Media Inquiries Szechenyi Baths:

For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address

Baths Budapest official website email contact Press Media Inquiries
Lost and Found or Complaints 

For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.

Baths Budapest official website email contact Customer Complaints Overcharge

You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.

Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.

Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.

The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)

Official website of Szechenyi Gyogyfurdo in Hungarian.

You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com

Szechenyi Spa Baths on Budapest Tourist Map

Szechenyi Spa Baths on Budapest Tourist Map
Szechenyi Spa Baths on Budapest Tourist Map

Disclaimer

Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.

Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:

  • 24 hour Cancellation Policy
  • Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
  • Flexible Transfer to another Guest (change of name)
  • Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
  • Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
  • Optional Insurance for cancellation within 24 hours
  • Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
  • Correction of potential typos in email addresses (limited to email address typos our system flags)

We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.

Contact info at szechenyibath dot com.

593 comments

  1. Annabelle Kopack

    Hi, I have a ticket for this Wednesdsay but I am seeing the weather forecast as rainy. Am I able to change my reservation to Thursday instead to avoid being outside in the rain for my visit?

    Thank you!

    • SzechenyiBath.com

      Hello Annabelle,

      Thank you for contacting us.
      We have sent you an email about your booking.

      Have a lovely spring break in Budapest!

  2. can we just tour around the baths and not use any of the facilities? we would just like to see the baths as we have so little time in Budapest.

    • SzechenyiBath.com

      Hello Anne,

      Thank you for your comment.

      Szechenyi Bath can only be visited with a valid entry, unfortunately there are no tours of the building without using the facilities.

      To make a short free visit, you can enter the two large entry halls (not the bathing area) free of charge. Some of the windows in the main hall and the cafeteria let the visitors have a quick peek at the 3 outdoor pools (there are 15 more pools inside, besides the saunas, steam rooms etc. which will not be visible though). The architecture of the building, the beautiful wall paintings are worth a visit as the thermal baths are set in the stunning City Park.

  3. we are visiting Budapest in July and are wondering if you are doing the Spa Movie Nights this year?
    if so what are the films and how do we book please?

    • SzechenyiBath.com

      Dear Petula,
      Thank you for your inquiry.
      At the moment no official dates are confirmed for movie nights.
      Please check our website closer to the date, last year there were movies every Tuesdays.
      Hope we can welcome you at Szechenyi Baths!

  4. Carlos Guichon

    We are visiting the Szechenyi Baths in August 2024. We purchased two admissions to my name for Aug 18, 2024. I have a couple of Questions: a) Do we have to bring ID documents? if that is the case, are photocopies accepted? We prefer to leave our passports in safe at the hotel. b) Can the check in be earlier than 9:00 AM?
    Thank you

    • SzechenyiBath.com

      Dear Carlos,
      Thank you for contacting us
      ID / Passport or other official identification document is not required to enter the thermal baths. .
      We have sent you an email with more details.
      Have a nice time at Szechenyi Baths!

  5. Hi there,

    Does purchasing a ticket online give you fast track entrance with no need to wait in long lines?

    Thank you!

    • SzechenyiBath.com

      Hello Phoebe,
      Tickets on our website are expedited QR code entry tickets (with quick self check- in at the QR code readers).
      Please let me know if I can be of any further assistance.
      Have a nice summer holiday in Budapest!

  6. Hi yesterday on 4th of August I was at the Sparty and unfortunately I forgot my necklace there.. I wish you’ll find it and I’ll come immediately to take it.
    My box’s number was 107.
    Waiting for your comment !
    Thank you.

    • SzechenyiBath.com

      Dear Sahar,
      Thank you for contacting us. We are sorry to hear about your lost item.
      We have emailed you with instructions.

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