You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Dear all,
Could you please tell me which kind of tickets you have in your offer and what are the prices?
I saw on your website only for full day and I’m curious if you have tickets for half day or something like that?
My boyfriend and I are arriving in Budapest around 13:00 h on Thursday, 29th of February.
Do you have available tickets for that date and which kind of tickets (whatis included in price)?
Thank you very much for all informations
Regards
Hello Rebeka,
Thank you for contacting us.
Indeed all the tickets are day entries, there are no tickets for half a day.
However, you can choose to purchase tickets with locker usage, that is the best value.
We hope you have a great time in Budapest!
Hi. I would like to come on the 23rd of February. But I was reading that some baths are gonna be closed. Do you know how many baths are going to be closed and which ones? do you think at this point is better to come on Friday or Saturday? Because my friend told me on Saturday is going to be crowded, and maybe on Friday there is less people. But if the best baths are closed on Friday, we’ll come on Saturday.
Hello Martina,
Thank you for contacting us.
Due to ongoing maintenance works (Feb 20 – 23, 2024) of the over 100 year old bath palace, one internal section of Szechenyi Bath will be closed to visitors on the day of your planned visit (the red marble pool and the surrounding saunas and pools in the so-called Steam Department). The remaining part of the bath palace, including over a dozen pools, the outdoor thermal pools as well as further steam rooms and saunas will stay open.
It is hard to predict this time of the year, but yes Saturdays tend to be busier.
Alternatively you could consider visiting Gellert Spa that is usually less busy.
We hope you have a lovely time in Budapest!
I have bought a ticket for March 31 and my card was charged, but I did not receive a QR code. I’m not sure how to either get a refund or get my ticket as I have receivedd no emails.
Dear Bella,
We have contacted you via email.
Hello,
I have tried to book two tickets cost Euro 88,00 for Tuesday 16th April with my visa card. I gave all my details, twice, but each time I have received the following message: We can only send you a confirmation email upon payment.
I do not know whether my card has been charged twice now or not at all. I have still not received any confirmation of the booking. Please can you let me know whether you have received my payment and if so, that I will only be charged once, that is for 2 tickets for Tuesday 16th April at a total price of Euros 88,00. Can you also please send me a confirmation of the booking if my card has been charged. Thank you.
Hello Iris,
Thank you for contacting us.
We have sent you an email about your reservations and payment status.
I have not received confirmation for 3 tickets to Szechenyl Baths on May 9. Can you send me my confirmation?
Hello Shari,
Thank you for contacting us.
There seems to be a typo in your email address in the booking form. We have re-sent your confirmation to the email address you contacted us from.
WE would like to book 4 tickets for 4 individuals Do I need to fill in separate forms or can I do all 4 on 1 form?
Hello J,
Thank you for contacting us.
You can purchase all 4 tickets in one form. There is no need to buy individual entries in each visiting guest’s name (unless some of them are having other treatments too), there can be a lead person who gives their name, email address and payment details to pay for the whole group.
We hope you have a lovely time visiting the Baths in Budapest!