Contact Szechenyi Baths

You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com

Szechenyi Baths and Pool - photo by Vlasta Juricek
Szechenyi Baths and Pool – photo by Vlasta Juricek

Email
info [at] szechenyibath [dot] com

The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.

Phone numbers / SzechenyiBath.com:

Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.

Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)

  • Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
  • Phone: (as detailed in your ticket confirmation) )  – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
  • Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
  • Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas

Baths Budapest official website email contact Customer Complaints Overcharge

Media Inquiries Szechenyi Baths:

For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address

Baths Budapest official website email contact Press Media Inquiries
Lost and Found or Complaints 

For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.

Baths Budapest official website email contact Customer Complaints Overcharge

You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.

Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.

Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.

The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)

Official website of Szechenyi Gyogyfurdo in Hungarian.

You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com

Szechenyi Spa Baths on Budapest Tourist Map

Szechenyi Spa Baths on Budapest Tourist Map
Szechenyi Spa Baths on Budapest Tourist Map

Disclaimer

Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.

Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:

  • 24 hour Cancellation Policy
  • Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
  • Flexible Transfer to another Guest (change of name)
  • Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
  • Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
  • Optional Insurance for cancellation within 24 hours
  • Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
  • Correction of potential typos in email addresses (limited to email address typos our system flags)

We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.

Contact info at szechenyibath dot com.

593 comments

  1. hi, i would like to book 3 tickets for Friday 24 November but our visiting time is limited to between 8-10am – therefore are there any available tickets for this time Or do we have to buy the all day ticket and if so can we go there before 9am as i thought i had seem some comment around 9-5 admission for the all-day tickets

    thanks
    Rick

    • Hello Rick,
      Thank you for checking before visiting Szechenyi Baths.
      Morning tickets are available from 7 am to 9 am (exclusively on the spot).
      Kindly note that only full day bath tickets are available if you wish to stay after 9 am as well.
      Hope we can welcome you at Szechenyi Baths!

    • Hi there, are we able to book 8 tickets for the 2nd of January 2024 for an all day bath pass? Our time is unfortunately limited and we’d love to experience the Szechenyi Baths.

      • Hello Anisha,

        Thank you for your comment.
        We have sent you detailed information on how to book online for the winter days in general (kindly check the spam folder too).

        Enjoy your winter trip to Budapest.

  2. im looking to book a couples massage with pass into the baths. please could someone tell me how to do so

  3. Are the baths open between 12/26-28? The calendar for booking tickets has these dates blocked off, but on the website it says they will be open (with modified hours). Thanks!

    • Dear Ryan,
      Thank you for your inquiry.
      Kindly note that no online pre-booked tickets are available for the holiday season, tickets will be only available on the spot.
      The baths will be open during the festive period and the previous year’s experiences it is generally the busiest period of the year.
      Tickets will be available exclusively upon arrival to avoid guests standing there with pre-booked tickets and unable to check in (in case the baths get full entering is on a 1in -1 out basis).
      Waiting time can take up to 30-60 minutes.
      I hope this makes sense.
      Please let me know if you have any further questions.

  4. Hi, my partner and I are in Budhapest this winter late December and beginning of January. It’s his first time and baths are a must. I went 2 years ago and booked last moment, but now whatever option I select there is no availability or baths are closed?
    Does that mean you have 0 availability?

    I am trying to book a day in baths on the 28th of the 29th of December for x2 adults and if possible a massage in the end for both of us (doesn’t need to be at the same time).
    Please let me know if there is any possibility, as it seems like all baths around Budhapest are not available…

    • Hello Adelina,

      Thank you for getting in touch.
      We have sent you an email with some information about the holiday season.
      Have a great time in Budapest!

  5. im in Budapest on Friday and I want to have a massage and use the baths but I can’t book in advance. if I just turn up on the day can I get a massage and use the baths or are ye fully booked? ill be on my own, ill go anytime that suits you. Cathy

    • Hello Cathy,

      Thank you for your comment.
      We have sent you an email about booking a massage and massage options in Szechenyi Baths.
      We suggest an early arrival until 9 am to find an available massage slot for booking on the spot.
      The month of December and early January are very popular due to the Christmas Markets and festivities and the New Year celebrations in Budapest.
      More about winter programmes in the city
      http://budapestchristmas.com/

      Have a lovely time in Budapest!

  6. hey there. I accidentally booked my spa experience for today instead of tomorrow. can this be changed so I can arrive tomorrow instead?

    • Hello Charlene,

      We have moved your bath ticket booking to Dec 8, thank you for letting us know about the date change.
      We can react faster if you contact us via email please.

      Have a great time in Szechenyi Bath.

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