You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hi
I have booked 2 tickets for tomorrow 19th June and not received a confirmation email yet.. I have sent an email to you. Please send the confirmation.
Thanks
Hello Ritika,
Thank you for contacting us.
As in the meantime you have received the confirmation all I have to say is enjoy your visit to Szechenyi Baths!
hello, is there a harley 120th anniversary party on Wednesday 21 June?
Hello Sam,
The Harley Davidson motorbike festival venue in Budapest is Puskas Stadium (Puskas Arena Stadion in Hungarian). Besides that, there will be a display of 6,000 motorcycles that will ride through the most beautiful parts of the city centre, over the River Danube from Pest to the Buda side then head back to the Pest side. Line-up at 10am at the Puskás Arena.
You can check the dedicated website of the event and there is an app as well with the timetables of the all the programme days during the festival.
Hi Sam,
Thank you for getting in touch.
The Harley anniversary party will be at the advertised location. There are no connecting events scheduled at Szechenyi Baths.
Have a nice time in Budapest!
When buying a full day ticket, is it possible to get out (avoid mid-day heat) and come back later (same day of course)?
Dear Robert,
Thank you for your inquiry.
Unfortunately, the entry tickets are single passes, so it is not possible to leave the baths and come back with the same ticket.
We recommend you bring your swimming cap and enjoy the outdoor cool pool during the heatwave (swimming cap is only required in the cold swimming pool)
You can bring food and drinks in non- glass containers or have lunch at the cafeteria.
Please follow the link below for more details and booking:
https://szechenyibath.com/faq/
Have a nice holiday in Budapest!
Hi, the booking options say Ticket+SzB Cabin=EUR39 and Ticket+SzB Locker=EUR37 – but what is the difference between a Cabin and Locker? Is there an option to have both also?
Thanks!
Dear Sukhy,
Thank you for your inquiry.
Tickets are available with lockers or with cabins.
If you choose tickets with lockers, you can get changed in the public men only and women only changing rooms and store your belongings in the lockers. Lockers are closed with the wristband provided upon arrival.
The cabin is like a tiny room where you can get changed and store your belongings.
The cabin size is approx. that of a dressing room in a clothes shop and the door has a unique chip code lock, which opens and closes with a special waterproof bracelet: in fact, with the chip incorporated in the wristband bath entry provided at the bath. Please make sure that your door is locked with the silicon wristband before leaving the cabin. As you are wearing the band all the time, it is quite secure if you make sure that the door is not left open.
We recommend bringing your own towels, as rental services are suspended since the Covid pandemic.
You can purchase a towel on the spot: the fluffy towel makes a nice gift and serves as a keepsake towel embroidered with the Szechenyi Bath logo for HUF 6,000.
Alternatively, you can purchase a disposable towel at a fraction of the cost. For environmental reasons, as part of green tourism, we kindly ask you to consider bringing your own lightweight towel. Microfibre towels are reusable, super absorbing and ultra lightweight, suitable for carrying around the city.
Please find more details about this topic on the link below:
https://szechenyibath.com/what-shall-i-take-with-me-to-szechenyi-baths-szechenyi-bath-faq/
Please note that slippers/flip-flops are also required to be worn.
Please let me know if I can help more.
Hey,
We are a group of 4 persons, who would like to visit the baths and get a massage on 29 or 30.12.2023. When we look at your website is seems like your open, but when we try to book it seems like you are closed. Can you tell us if we are doing something wrong?
Hello Anna,
Thank you for contacting us.
We have already sent you an email with the details.
Have a lovely time in the bath in Budapest!
Hello,
I have booked and paid for my bath tickets approximately 4 hours ago and while I received the confirmation email, I have not received the second email for the QR code. Could you please follow up.
Kind regards,
Juliann Hart
Hello Juliann,
Thank you for contacting us. We have already sent you an email.
Have a lovely time in Budapest!