You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Can I change the date of my order. Our flights have changed and no longer going to be in the area. It is booked for the 18th but can I change it for the 15th
Order number is 2832.
Thank you
Hello Phoebe,
We have changed the date of your booking and sent you the updated confirmation email!
Enjoy your holiday in Budapest!
Hello,
I was trying to book for the baths but the dates I want seems to not be available from 7 to 10 april.
My question is this dates are not available at all or just online? I can buy the tickets at the selling point on those days?
Please give me an answer so I can figure out what to do.
Hello Carleigh,
The baths will be open with weekend opening hours (from 9 am to 8pm) during the Easter holiday.
Please note that pre-booked tickets are not available for Apr 7- Apr 11. Tickets will be available on the spot exclusively and the waiting time can take up to 30-60 minutes.
We recommend you visit before or after the holiday if you can do so.
Good morning,
The 12th of March 2023 I sent you an email to info{at}bathsbudapest.com requesting a Thalasso treatment.
So far I don´t get any reply from you.
I would like to make a reservation for a ‘THALASSO BACK RELAXATION peeling, wrapping, massage (45 minutes)’ for the 6th of April 2023, for 2 persons.
Could you kindly make a reservation for me for this treatment?
Around 13:00 would be perfect, if possible!
I already bought 2 Day Entrance Tickets for the 6th of April.
As it is a birthday surprise for my daughter, I want to make sure I can get that treatment on that day …
Thanks in advance.
Kind Regards,
Carla Cesaro.
Hello Carla,
we have contacted you via email.
Hello,
we would really love to visit the baths with a group of 5 couples. we would rather not swim, just be able to have a look at the buildings for like 30 minutes.
Is there a possibility letting us in for half an hour? can we please book tickets for a tour (does not have to be guided). We would be passing by there on sunday april 2 around noon.
thank you for replying me how to arrange.
Hello Barbara,
Since the pandemic, no visitor tickets are available, it is mandatory to buy entry tickets if you wish to go inside the pool areas.
Thank you for your kind understanding.
hi is there a coffee shop onsite if travelling with others and not doing the baths
Hi Bridget,
Thank you for your inquiry. We recommend using the local cafes in the vicinity for non-swimmers, as the thermal bath complex is located in ‘Varosliget’ also known as the City Park where visitors can find fascinating places such as the Vajdahunyad Castle, the House of Music or the beautifully restored Museum of Fine Arts etc. suitable on sunny or rainy days too. Alternatively, non-swimmers might book the palm house in Szechenyi Bath to chill out while the rest of the group members are enjoying the thermal baths facilities. There is also a no fancy cafeteria inside the baths, please see our short video on this link:
https://szechenyibath.com/szechenyi-baths-cafe/
Kindly note that non-swimmers will be required to buy an entry ticket as there are no ‘visitor only’ tickets.
Have a great time in Budapest, Hungary!
Hi, hope you well. I am from South Africa and booked a ticket online for a full day package at the Szechenyi Spa with optional Palinka Tour. Kindly advise if this includes spa treatments? if not – how can i go about pre-booking the spa?
Hello Amrita,
Thank you for contacting us: we have sent you an email with regard to the spa treatment pre-booking options.
Please kindly check your email and spam folder too.
Have a lovely time at Szechenyi Bath!