You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hello,
Can you enter with a PCR test if not fully vaccinated? If so, how long prior is this required?
And is proof of Covid recovery accepted if not fully vaccinated? This will be 6 months and a week by the time we travel in March?
Many thanks
Hello Lauren,
Thank you for reaching out.
EU or International (US, CA, AU, etc.) Covid Passport or proof of Vaccination over 16 of age are required along with a matching photo ID. They do have an expiration date, so please make sure that your document is valid. It does not matter how many jabs/ vaccines you have had if the document is valid, you can enter.
If you have official proof of recovery from Covid (EU recovery pass) it is also accepted (antibody test)
Please note, that PCR tests or LFS (lateral flow tests) are not accepted, only recommended on top of Covid passports.
Thank you for your kind cooperation and enjoy the thermal waters in Budapest, Hungary.
Hello!
Can a PCR be used to enter or is it still only vaccination/ recovery certificate?
Thank you!
Rachel
Hello Rachel,
Thank you for reaching out before your visit.
I am afraid no PCR tests are accepted, guests must present their proofs of vaccination or recovery certificates.
EU or International (US, CA, AU, etc.) Covid Passport or proof of Vaccination over 16 of age are required along with a matching photo ID. They do have an expiration date, so please make sure that your document is valid. It does not matter how many jabs/ vaccines you have had if the document is valid, you can enter. Children under 16 years will need to be accompanied with an adult who has a valid Covid pass.
If you have official proof of recovery from Covid (EU recovery pass) it is also accepted (antibody test)
Please note, that PCR tests or LFS (lateral flow tests) are not accepted, only recommended on top of Covid passports.
Thank you for your kind cooperation and enjoy the thermal waters in Budapest, Hungary.
Hello!
I’m travelling to Budapest in 3 weeks and was wondering if it’s possible to enter the Bath with a PCR test. Because of Medical reasons I can’t be vaccinated but I would still love to visit the Bath. It’s so annoying how these rules play with peoples lives. Anyways, I would love to come and experience the Baths, if it’s not possible here, do you know if there’s other baths that do accept people on PCR basis? Thanks!
Kind regards,
Mies
Hello Mies,
Thank you for your inquiry.
Please see the Szechenyi Spa Baths entry requirements below:
Eu Covid Passport or proof Vaccination over 16 of age.
If you have valid official proof of recovery from Covid (EU recovery pass) it is also accepted
Please note, that no PCR tests are accepted.
Thank you for your kind understanding!
Can my NHS APPs valid covid recovery pass be used to enter the baths? This shows the date of positive pcr test and 6months validation
Hello Jay, yes, they are accepted (along with a photo ID).
Hope we can welcome you at Szechenyi Spa Baths!
Hello, we have to cancel our 3 tickets on March 2nd due to family reasons. How we can get our refund, please? Thank you.
Hello Matej, we have sent you an email with regards to your booking.
Hi there,
Will entry be granted if we have been double jabbed in the UK with valid certification from the UK?
Many thanks.
Hello Dilly, yes, UK vaccination proofs are accepted. Please make sure you have a photo ID as well.
Enjoy your time in Budapest in the capital of the thermal baths!