You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hello,
Regarding EU covid pass. We are visiting from Iceland and therefore do not have the EU pass or your local one.
Are we able to get in without a pass and only a vaccination certificate. we both have had three vaccinations and the last shot was 1-2 months ago.
Thank you so much for you help, looking forward to visiting next week.
Hello Bjorn,
Thank you, yes, Icelandic vaccination passport will also be accepted.
Hope you will love the thermal experience in Hungary. We know that Iceland is also rich in mineral waters, so it will be interesting to compare the two settings.
Have a great time in Budapest!
Hello.
Just want to ask how we can prove vaccines. Will you scan a UK barcode or do we just show it to you?
Also if I’ve only had 1 shot before travelling is that okay and how can I show proof if I cannot get a COVID barcode?
Many Thanks and we look forward to coming.
Hello Yumna, according to the last regulations, one jab is also fine.
There is no barcode checking, the staff will ask for a covid passport, vaccination proof or any other document which can prove that you are vaccinated or recovered.
Please make sure that you can present a photo ID and the official NHS statement saying that you have had one vaccine.
Please do not hesitate to contact us again if you have any further questions.
Hello.
I am in the UK due to visit soon. I have only had one covid jab so far and have a physical letter for proof as cannot get a second jab in time and cannot get the covid pass barcode but do have physical proof. Will that be okay.?
Many thanks and excited to visit!
Hello Mohammed, according to the last regulations, one jab is also fine. Please make sure that you can present a photo ID and the letter saying that you have had one vaccine. Please do not hesitate to contact us again if you have any further questions.
Hey guys , just wondering would you accept a negative pcr test to enter the baths thank you
Hello Irene,
Please note, that no PCR tests are accepted only vaccinated guests can enter the baths.
Please let me know if I can help more.
Hello Irene,
Please note, that no PCR tests are accepted only vaccinates guests can enter the baths.
Please let me know if I can help more.
Hi there, are negative tests enough to enter the baths?
Hello Max,
For Szechenyi Spa Baths entry requirements are the following:
EU or International Covid Passport or proof Vaccination over 16 of age. They do have an expiration date, so please make sure that your document is valid. It does not matter how many jabs you have had if the document is valid, you can enter.
If you have official proof of recovery from Covid (EU recovery pass) it is also accepted
Please note, that no PCR tests are accepted.
Thank you for your kind understanding.
Hello. How many days since I test positive must pass for me to be able to visit the spa? I am vaccinated twice. In the Czech Republic the isolation lasts only 5 days. (I test positive on Friday February 4th, I am vaccinated twice, when am I allowed to visit the spa?). Thank you.
Dear Karla,
please bring your proof of vaccination or an official document of recovery.
We recommend visiting at least after 10 days you have fully recovered.
Have a lovely time in Budapest!