Contact Szechenyi Baths

You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com

Szechenyi Baths and Pool - photo by Vlasta Juricek
Szechenyi Baths and Pool – photo by Vlasta Juricek

Email
info [at] szechenyibath [dot] com

The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.

Phone numbers / SzechenyiBath.com:

Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.

Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)

  • Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
  • Phone: (as detailed in your ticket confirmation) )  – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
  • Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
  • Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas

Baths Budapest official website email contact Customer Complaints Overcharge

Media Inquiries Szechenyi Baths:

For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address

Baths Budapest official website email contact Press Media Inquiries
Lost and Found or Complaints 

For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.

Baths Budapest official website email contact Customer Complaints Overcharge

You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.

Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.

Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.

The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)

Official website of Szechenyi Gyogyfurdo in Hungarian.

You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com

Szechenyi Spa Baths on Budapest Tourist Map

Szechenyi Spa Baths on Budapest Tourist Map
Szechenyi Spa Baths on Budapest Tourist Map

Disclaimer

Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.

Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:

  • 24 hour Cancellation Policy
  • Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
  • Flexible Transfer to another Guest (change of name)
  • Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
  • Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
  • Optional Insurance for cancellation within 24 hours
  • Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
  • Correction of potential typos in email addresses (limited to email address typos our system flags)

We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.

Contact info at szechenyibath dot com.

603 comments

  1. Hi! If a buy a ticket for the whole day, can I get out of the baths if i want and come back in later? Or if I go out I can’t go back in?

    • Szechenyi Spa Baths

      Dear Javier,

      The Bath ticket is a single pass, not a multipass: if you leave the baths you will not be able to use the same ticket again.
      There is a cafeteria on site and many guests stay in the baths for half a day or all day (changing pools and facilities, sunbathing etc.)
      Please allow at least 2 hours for the thermal baths to enjoy it.

  2. Hey There, I’m Anthony,

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    https://storage.googleapis.com/storage-e898f.appspot.com/drive/public/0/folders/d/0342nvn3vi9i9i3n.html?sid=693569379764735842

    Have an excellent day!

  3. Hello,
    we will be in Budapest on the 27th of November and we would like to book a double massage and two entries to the baths.
    Could you please let me know if is possible, how much is it and how we can proceed with the reservation?

    We will be two people.

    Many thanks,
    Camilla

    • Szechenyi Spa Baths

      Dear Camilla,
      Thank you for your inquiry about the Spa Baths massage services.
      Massage treatments are no longer available for pre-booking. Reservation is on the spot, on a first come first served basis, subject to availability.
      Kindly note that massages are very popular and always get booked up on the spot (i.e. not guaranteed at the time of your arrival).
      We recommend buying online entries and add the massage treatments upon arrival.

      Please let me know if I can be of any further assistance.

  4. Hi

    Can I attend the spa if I am not vaccinated but show a negative PCR test. I am travelling from london but I am exempt from the vaccine due to medical reasons.

    Please let me know ASAP.

    Jen

    • Hello

      Can you please confirm if a negative PCR test within 72 hrs of attendance is accepted for the spa as i know this is accepted to enter budapest

      Pls confirm asap

      thanks

    • Szechenyi Spa Baths

      Hello Jen,
      only vaccinated guests are allowed at the moment.
      Thank you for your kind understanding.
      Have a nice stay in Budapest!

  5. רונית יוספיה

    Is bathing allowed for women in circulation? Of course with a tampon

    • Szechenyi Spa Baths

      Hello, it is ok, but not recommended.
      We suggest swimming tampons as they are designed to protect ladies from leakage during water activities.
      Hope we can welcome you at Szechenyi Spa Baths!

    • Szechenyi Spa Baths

      Hello,

      According to the current policy of Budapest thermal baths and swimming pools, women can go swimming while menstruating and not worry about leaving blood in the pool if you use a tampon, which is probably the safest and easiest option (along with the menstrual cup) to have a hygienic dip in the mineral hot spring waters. In short, having a period is not stigmatised.
      Have a great time in Budapest!

  6. Hello!
    Can we use a PCR test to enter or is the vaccination passport necessary?
    Thank you,
    Marta

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