You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com

Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map

Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hello, I have lost the email for my booking today. Please can it be re-sent?
Hi is this true??
March 25-29: thermal pool closed
I found this info on getyourguide package
Hi Nupur, at the moment Szechenyi Baths can not comment on the dates. There will be some construction work done, but the exact dates are not confirmed yet.
Wish you book ahead of your Spa tickets for this period, please take a look at other options for March: Baths in Budapest and Things to do in Budapest
Thank you.
Hi
I have emailed twice now but no response.
Please can you confirm that you received my booking for 24 people on 14th March 2020? This has been paid for via however no confirmation has been received.
Regards
Harriet
Hello Harriet,
we have contacted you via email.
Hi, booked online 1 hour ago for Sunday 15 March however no confirmation to my email yet. I have confirmation of payment from PayPal.
Thanks now received
Isn’t it shut tomorrow
Dear Neil,
Thank you for your comment, we have received your order, please kindly check your spam folder.
Much to our greatest regret we need to inform you that the Bath will not be open from March 15, 2020 until further notice in order to prevent the current situation with the corona virus. This automatically means full refund of your booking.
We truly apologise for the inconvenience caused, and the last minute notice (the managerial decision came March 14 late afternoon).
We hope to welcome you back in Budapest soon!
I had a booking with you E-2020-1030 I did on 9/03/2020. This booking was for the day 15/03/2020 but couple of days before this I received an email from you saying you have to close due covid19.
I have already sent you few emails but you never answer. Please I would like to request a refund.
Not reschedule because I am not living in Budapest.
Thanks
Hello,
I visited the spa on 08/03/2020 and I had a lovely facial, however I’ve realised that I left my necklace in the beauty room. The beautician took my necklace and put it on her equipment table whilst I received the facial however I forgot and I wasn’t reminded to pick up my necklace.
Has this been handed in at all?
Kind regards,
Sophie
Hi Sophie, We have sent you an email. Thank you.
I had a booking with you E-2020-1030 I did on 9/03/2020. This booking was for the day 15/03/2020 but couple of days before this I received an email from you saying you have to close due covid19.
I have already sent you few emails but you never answer. Please I would like to request a refund.
Not reschedule because I am not living in Budapest.
Thanks
Hello Luis, we have contacted you via email.
I have now sent 2 emails requesting a refund and have had no response. Please advise how best to get my money back.
Many thanks
Dear Julie,
you have received our reply in the meantime with regards to the cancellation and refund request.