You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Dear Seval,
thank you for your comment and email as well, my colleagues are already organizing this for you.
Have a lovely day.
Hi,
Do you have only men only women days? If so, when is the only men days?
Thanks
Dear Aline,
Thank you for your question. We would like to let you know that an email was sent to you regarding your request so please check your mailbox.
We wish you a wonderful day!
Hello,
I’ve lost my black watch in the male changing rooms, locker number 75. If this is found, please could you let me know and I will collect it right away. My phone number is +44753…… (Administrator edited)
Thank you,
Adam
Dear Adam,
thank you for contacting us. We are sorry to hear about your lost item. Unfortunately, we only manage online reservations as a third party and are unable to help you with the search. For lost property issues, please contact the following email address, the official direct email contact of Széchenyi Thermal Bath: szechenyi@spabudapest.hu
Alternatively, you can visit the bath to inquire in person, which is probably the fastest and most efficient. We are terribly sorry that we cannot be of more help.
Hii, i booked Szechenyi Thermal Spa ticket for Mr. Nishant Jain*2 by your website but i didn’t got ticket in the mail, payment maid by paypal
Payment deducted from our account
Hello Gaurav,
thank you for letting us know. The confirmation email of your thermal bath products (which is basically the same as your ticket) was already automatically sent to you, to the email address you have provided in the booking form: please make sure to check the spam folder in case it ended up there. At any rate, we have manually resent it again. Please let us know if there should be any further inconvenience, or if you wish to get the ticket sent to a different email address too.
Have a great time in Budapest, and enjoy the hot spring spas!
Hello,
Why can’t we book tickets for the 1st of January? What are the peak days and the rush hours during this period?
Best regards,
Tim and Eve.
Hello Tim and Eve,
thank you for your inquiry about services between Dec 24, 2019, and Jan 07, 2020 in the baths. While we normally would recommend online bookings to secure your appointments or entries, during the Winter Festive Season (Christmas and New Year – Dec 24 – Jan 7) the city attracts half a million extra tourists, which makes online fast track tickets to Szechenyi Baths and Gellert Spa simply non-fast track, and ticket holders are often held back in the – otherwise peaceful and expectant – crowds gathering around the entrances. Hence the managerial decision was made that no fast track entries or cabins (changing cubicles) are sold during the festive days, with the notable exception of the pre-NYE night party tickets, which will be bookable for December 30 as usual in Szechenyi Baths.
Guests of day time visit will be checked in on a first-come-first-served basis. Unfortunately, we expect long queues due to the increased demand, even long lines in the cold. Please find more details, advice and other thermal bath alternatives on the following link: BathsBudapest.com/Dec
Enjoy the thermal baths in Budapest and explore some more if it is not your first visit in the city.
Wishing you a great festive holiday in Budapest with this winter guide: http://budapestchristmas.com/
Please let us know if we can be of further assistance.
Hello
I would like to book a thermal massage on the 1st January. How can I book this in advance?
Dear Maria,
Thank you for your inquiry about services between Dec 24, 2019, and Jan 7, 2020 in the baths.
Due to the high number of visitors during the festive winter days, the thermal baths’ managerial decision was made that no fast track entries or cabins (changing cubicles) are sold during these days, with the notable exception of the pre-NYE night party tickets, which will be bookable for December 30 as usual (in Szechenyi Baths https://szechenyibath.com/szechenyi-baths-new-year-bath-party/).
Guests of day time visit will be checked in on a first-come-first-served basis. As long queues are expected there may be some lines waiting in the cold. Please find more details, advice and other thermal bath alternatives on the following link: BathsBudapest.com/Dec
Thank you for your kind cooperation. Enjoy the thermal baths in winter Budapest and explore some more if it is not your first visit in the city.
Festive guides recommended during the month of Dec:
Budapest Christmas ideas, activities, programs and events
New Year Budapest things to do
Please let me know if I can be of further assistance.