You can contact us via email for the fastest response at info [at] szechenyibath.com Szechenyi Bath.com
Email
info [at] szechenyibath [dot] com
The bath is officially known in Hungarian ‘Széchenyi Gyógyfürdő és Uszoda’) Before making a phone call to Szechenyi Bath / Szechenyi Furdo, please note that – for online reservations / refunds etc. made on szechenyibath.com – there are email only inquiries, which you will not be able to discuss over the phone. We keep track of orders for clarity and transparency.
Phone numbers / SzechenyiBath.com:
Massage Bookings Online Phone Number (with optional Expedited QR Code entry): please make a reservation in the booking form on the Massage page. We cannot accept massage or ticket booking via phone calls. If you have any pre-purchase questions, you can email to info [at] szechenyibath [dot] com. Please do not call for online reservations, as we can only take prepaid bookings via our booking form. More about the available Services here.
Refunds Phone Number of online reservations: email only (Mon – Fri standard office hours, or call the Customer team, as detailed in your confirmation email, during out of office hours)
- Email: info [at] szechenyibath.com. Please do not call. (Mon – Fri 9 am – 5 pm)
- Phone: (as detailed in your ticket confirmation) ) – Out of Office Hours (Mon – Fri 5 pm – 9 pm, Weekends)
- Note: Please check your Vendor details as we can only address inquiries, purchases that were made on our site, szechenyibath.com. We do not have the resources to sort out other third party vendor purchases and will automatically redirect you to your original vendor. Thank you for your understanding.
- Overcharge claims: if you purchased your tickets on the spot and you experienced an overcharge at the machine, please contact the following official central Customer Care email address of Budapest Spas
Media Inquiries Szechenyi Baths:
For media inquiries, press related questions, high resolution photos and commercial photo – video permits about Budapest thermal baths, including Szechenyi Bath, please contact the official central email address
Lost and Found or Complaints
For lost items, complaints, please also send an email as you will be able to share more information about the specifics. We suggest revisiting the baths in person as the Baths does not have the means or resources to send lost items by post. You will be kindly asked to arrange a personal meeting at your earliest convenience. Phone numbers: Szechenyi Gyogyfurdo.
You will find the main phone number on this page, which will get you an automated phone menu. Before calling, please make sure to read the FAQ, or contact us via email (we are fast to reply at info [at] szechenyibath.com). After dialling the phone number, push number 8 to get to the English language info. Alternatively, you can use the search box in the website to find out about towel rentals, party tickets, lost property and more.
Please read our FAQ page first or use the search box at the top of the page (left side box). For refunds and massages, please send an email.
Postal address of Szechenyi Baths:
Széchenyi Gyógyfürdő és Uszoda
H-1146 Budapest, XIV. kerület Állatkerti körút 9-11.
The Manager of Szechenyi Baths is Mr Sandor Nadhazi (Nádházi Sándor)
Official website of Szechenyi Gyogyfurdo in Hungarian.
You can also send in your comments in the comment section below or contact our site manager at info [at] szechenyibath [dot] com
Szechenyi Spa Baths on Budapest Tourist Map
Disclaimer
Our website is a third party website specialising in online tickets and massage reservations in cooperation with Hungaria Group (privately owned Hungarian DMC), the official partner of Szechenyi Gyogyfurdo, i.e. SzechenyiBath.com is an authorised and trusted, intermediary, third party partner of the venue, offering thermal bath guidance, advisory services to enhance and design guest experience and services to enjoy one of the most popular attractions in Budapest and Europe. This is not the venue’s official website.
Kindly note that prices, booking conditions, general Terms and Conditions, as well as cancellation policy differ from Szechenyi Bath .hu, which is the official website of Szechenyi Gyogyfurdo, Budapest Spas cPLC. Tickets sold on SzechenyiBath .com, include additional fees to provide additional services for a premium bath booking experience. The costs of the following components are included in the Ticket package, beyond the Ticket:
- 24 hour Cancellation Policy
- Flexible Change of Date (minimum 72 hours in advance via email or 24 hours via phone as specified in the confirmation email)
- Flexible Transfer to another Guest (change of name)
- Premium Administrative Fees (Customer Care Plus) – fast reply rate with detailed answers 7 days, 9 am – 9 pm (email and phone, according to the schedule and availability detailed in the confirmation email)
- Add on Services via our Partner, Hungaria Group DMC, e.g. tasting in Gastro Cellar
- Optional Insurance for cancellation within 24 hours
- Notification about potential duplicate reservation (unless reasonably believed to be intentional, e.g. dissimilar products, email etc.)
- Correction of potential typos in email addresses (limited to email address typos our system flags)
We aim to provide excellent services. If you notice something is incorrect or outdated on our site, please contact us via email so that we can correct it. Also, if you have any questions we are here.
Contact info at szechenyibath dot com.
Hello! My friend and I are leaving Budapest this evening and have nowhere for our suitcases today! We were wondering if it is possible to leave luggage somewhere at the baths as we would love to visit on our last day!
I I buy a special Budapest 72 hrs travel card, will I get a discount if I use these baths during a weekday?
Dear Mary Anne,
yes, the Budapest Card discount applies to weekday tickets as well.
in which 5 star hotel Szechenyi Spa service available or close by
Hi we bought a skip the line ticket (viator) under mr alex chua and this is the booking reference .: BR-723849972 Tour operator: Hungaria Koncert Kft. Scheduled for this afternoon however flight out from doha will be delayed for 2 hrs and we have an arrival city tour in budapest is it possible to be use if ever tommorrow instead today? Thank you
Dear Guest,
we have contacted you via email. Thank you for letting us know about your pre-purchased ticket. If you bought your skip the line bath ticket on Viator, please contact your original vendor (Viator /Hungaria Koncert Kft) for an update or modification as they will follow through your change.
Hope this helps. Enjoy the spa waters of Budapest!
Dear Guest,
we will soon contact you via email.
Hello!
I want to buy a ticket for a couple and my mother, and use the private booth.
Can I buy a cabin ticket, 6300 HUF for myself, and two locker tickets, 5800 HUF, for my husband and mother, and they use the cabin with me?
Or do we have to buy 3 tickets with the cabin?
I would like to buy tickets online.
Should the small towels be paid there, in cash, at the sum of NLG 2000, with a deposit of 1000? It is?
In advance thank you for your attention. Thank you!
Hello Luciana,
cabins are smallish changing rooms combined with storage facilities. In a bath cabin, you can get changed privately AND store your items in a safe place.
The cabin comfortably accommodates one person, so if you are a couple it might seem a bit tight, but you can take turns in getting changed (of course, the same applies to families or smaller groups too).
The towel rental prices in 2019 are as follows:
Simple Bath Sheet: HUF 1,000 (deposit: HUF 1,000). HUF means Hungarian Forint, which is the currency of Hungary.
Towel (a bit smaller than the bath sheet, 70*140 cm, but thicker and fluffier): HUF 2,000 (deposit: HUF 2,000)
https://szechenyibath.com/szechenyi-baths-towel-rental/
Have a great time in Szechenyi Baths!