When you buy your bath entry to Szechenyi Bath, either online or at the cashier on the spot, please kindly note that there is no refund for tickets purchased.
Older travel books and outdated Budapest travel guides or old forum threads may confuse some tourists regarding the tickets, stays and refunds.
True, there used to be a refund system at Szechenyi Baths, but the former, hourly based, refund system is no longer in use. So if you buy a full time ticket but only spend 2-4 hours at the baths, you will not be refunded anything.
Instead of the old refund system at Szechenyi Spa Baths, there are – most of the year – various tickets that can reduce your costs, e.g. morning tickets or evening tickets as an alternative to full day tickets (these options are not necessarily always available).
Buying the full day ticket is a good investment we think, as the baths and pools, the massage therapies, etc. are really relaxing, and you deserve a perfectly lovely way to spend a full afternoon or a day in one of the most popular thermal baths in Budapest. If you want to enhance the bath experience, you may wish to consider to buy a package that provides access to the exclusive rooftop relaxation area. The canteen at the baths provides a limited range of hot and cold dishes in a self service style restaurant, as well as a wide range of drinks (alcoholic drinks and refreshments too).
If, for any reason, you think you wish to claim a refund, please always contact the issuer of the ticket: this means that the email confirmation, the QR code etc. will have been sent to your email address, which came along with the information about the customer service.
As there are multiple websites offering the thermal bath tickets in Szechenyi Bath, please be aware that you need to contact the vendor the ticket was sent from, whether it was a third party, an affiliate website or the official bath. Some bath tickets offer an insurance policy or last minute cancellation policy, while others do not. Please kindly check the Terms and Conditions if you wish to have a peace of mind with regard to the cancellation policy of thermal bath entries in Budapest.
Hi there
We would appreciate your feedback on two queries:
1) We are planning on booking for early June. If we do not make it on the day specified, can we go the next day instead. We are just worried about weather…
2) Is the facility wheelchair friendly?
Thanks so much!
Hi,
I’m a bit curious what will happen if a morning ticket user exits after 8AM. Will his wristband detect it and automatically tell him to pay an additional fee? Sorry if this has been asked before.
Hello Zoe,
we have contacted you via email.
Hello!
My friends made me a present and bought me a morning ticket for weekdays, but I won’t be able to visit you at that time. Could you tell me if I can change the dates?
Thank you in advance!
Dear Zlata,
yes, it is possible to change the dates. Please email us with the booking details (name, date, etc) to info [at] szechenyispabaths.com, and we will be able to help you.
Have a great day, and enjoy your stay in Hungary!
Dear Lisa,
We will contact you via email in relation to the refund. By now you should have received confirmation of your original booking as well, please check your spam / junk folder as well. Thank you.
Hello,
I accidentaly bought same full day ticket twice. I know you said that you dont refund at all, but i think that you can underestand the situation and maybe somehow substitute my payment? I would much prefer to get my money back. The order number was #321 and the ID of the payment was 97018253LV601904P in December 18th.
I underestand that this is not a pleasant situation for both of us, but i hope we can come to an agreement in some way.
Sincerely Eliška
Hello Eliska, we have initiated the refund process and contacted you via email. Thank you for calling our attention to the accidental double booking.
Have a great time at the baths and in winter Budapest, more for the New Year: http://newyearbudapest.com/